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Rishi
Jaikishan Chug
Head of Product Innovation & Technology
ICICI Bank
Rishi is Head of Product Innovation & Technology at ICICI Bank Canada, where he leads the development of digital banking products and partnerships that enhance customer experiences and drive business growth. His work focuses on transforming financial services through product innovation, open banking initiatives, and strategic collaboration with fintech and industry partners. With extensive experience in banking and financial technology, Rishi has led initiatives spanning digital onboarding, payments, pricing, and platform modernization. He is passionate about turning emerging technologies into practical solutions that create measurable value for both customers and the business.
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13 November 2026 13:00 - 13:45
Interactive roundtable discussions
Step away from the presentations and join a small-group discussion with fellow product leaders. Each roundtable is hosted by an industry expert, giving you the chance to explore today's biggest product challenges in an open, interactive setting. Bring your questions, share your experiences and leave with fresh perspectives, practical ideas and new connections from leaders facing many of the same challenges as you. Roundtable discussions include: - Driving product outcomes in highly regulated environments - Designing pricing strategies that scale - Why your AI features aren’t getting used - AI doesn’t replace customer empathy - What open banking means for product innovation