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Swetha
Viswanatha
Technical Product Manager
Vail Systems
Swetha Viswanatha is a Product Leader focused on building AI-powered telecommunications systems that help businesses automate and scale real-world interactions. She currently leads product development of Telekit at Vail Systems. Her work centers on integrating conversational AI with telephony SaaS solutions for scheduling, customer support, and workflow automation through intelligent agents. Previously, she worked at Ford Motor Company as a Design & Release Engineer, leading front seat development on the Ford Expedition. This automotive experience shaped her systems-thinking approach to building dependable, production-grade products. She holds engineering degrees from the University of Michigan–Ann Arbor and Northwestern University.
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12 November 2026 16:30 - 17:00
Beyond the AI hype: What it really takes to build AI products that scale
AI has moved beyond experimentation. The challenge for product leaders is no longer deciding whether to use AI, but how to build products that deliver measurable value, earn customer trust, and scale sustainably. While many organizations are racing to launch AI-powered features, the biggest differentiator is execution. This session explores what it takes to move beyond the hype and build AI products that create lasting business impact. Discover the product strategies, operating principles, and leadership decisions that separate successful AI initiatives from expensive experiments. In this session, you'll learn how to: - Turn AI opportunities into products that solve real customer problems and drive measurable outcomes. - Balance speed, experimentation, and governance as you scale AI across your product portfolio. - Build the teams, processes, and product mindset needed to succeed in an AI-first world.