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Anchal
Gautam
Digital Product Manager
Blick Art Materials
Anchal Gautam is a Digital Product Manager at Blick Art Materials with a strong background in product and program management, business transformation, and process improvement. Holding an MBA from Narsee Monjee Institute of Management Studies, she has built her career around leading large-scale initiatives, streamlining operations, and translating business requirements into impactful product solutions. Her experience spans managing cross-functional teams, driving process optimization, and delivering measurable value through customer-focused digital products. With a blend of strategic thinking and operational excellence, Anchal is passionate about improving user experiences while aligning product outcomes with broader business goals. She brings expertise in stakeholder management, business process redesign, and program execution, helping organizations navigate complex challenges and turn opportunities into scalable, sustainable results.
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28 October 2026 11:30 - 12:00
From search to discovery: How AI is rewriting product findability
Customers don't think in keywords or SKUs they think in goals, projects, and outcomes. As AI transforms commerce, product teams have an opportunity to move beyond traditional search and create discovery experiences that understand customer intent and guide better purchasing decisions. This keynote explores how semantic search, generative AI, and personalization are reshaping the customer journey, enabling businesses to deliver more intuitive, conversational shopping experiences. Through practical examples, attendees will learn how AI can connect customer intent with the right products, increasing engagement, conversion, and long-term value. For product leaders, this shift demands a new approach to product strategy one focused less on optimizing search and more on helping customers achieve their desired outcomes. Key takeaways: - Learn how AI-powered discovery is changing the customer journey. - Understand how semantic search and generative AI improve product discovery. - Explore how to design commerce experiences around customer intent rather than keywords. - Identify the capabilities needed to build AI-driven discovery experiences. - Discover the metrics that matter in the next generation of digital commerce.