Hong Zou is a product and design leader at Adyen with more than 15 years of experience creating customer-centered digital experiences. Her expertise spans user experience, service design, information architecture, inclusive design, and visual communication, enabling her to design products that balance customer needs, business objectives, and technical constraints while delivering intuitive, meaningful experiences. Passionate about solving complex problems through thoughtful design, Hong combines strategic thinking with hands-on execution to build products that are both innovative and practical. Her work has been recognized through national and international design awards, reflecting her commitment to creating accessible, user-focused solutions that drive lasting value for customers and organizations alike.