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Jonathan
Sheffi
Vice President of Strategy & Product
Clarivate
Jonathan Sheffi is the VP of Strategy & Product Excellence for the Life Sciences & Healthcare division of Clarivate. Previously, he served as the first-ever Entrepreneur in Residence at Veeva Systems, a leading provider of SaaS to the life sciences industry, and was the product leader for life sciences at Google Cloud. He also cofounded Curoverse, which built an open source platform for managing and processing biomedical data (acquired by Veritas Genetics). His past leadership also includes roles with Novartis Diagnostics, Amgen, Accenture, and the Broad Institute. He holds an MBA from Harvard, and an MEng in computational molecular biology from MIT.
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28 October 2026 14:15 - 15:00
Interactive roundtable discussions
Join us for interactive roundtable discussions where you'll dive deep into a topic of your choice alongside industry peers. Discuss real challenges, share what's working, and connect with product leaders facing similar decisions. Discussion topics include: - The role of product in driving business strategy - Creating effective product roadmaps: Aligning priorities and stakeholders - Scaling product teams: challenges and strategies for growth - Product portfolio management: Balancing risk and innovation - Beyond prompting: Building a context-aware AI Copilot for everyday product work
28 October 2026 15:30 - 16:00
Fireside chat | Can AI really discover your customer?
AI now promises to compress weeks of customer discovery into an afternoon. Synthetic personas, automated interview analysis and instant insight summaries are changing how product teams learn about the people they build for. But can a model really tell you what your customer needs, or is it just reflecting your own assumptions back at you? In this candid fireside chat, we’ll look at where AI speeds up discovery and where it falls short. We’ll get into what product leaders are seeing in practice: which parts of the research process AI handles well, where teams have been misled by confident but shallow output, and how to keep real customer conversations at the center when the tools make it tempting to skip them. Key takeaways: - Where AI adds real value in customer discovery today, and where it doesn’t yet - The risks of synthetic users and AI generated insights, and how to spot them - Practical ways to combine AI tools with direct customer contact - How product led teams can move faster without losing touch with their users