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Swetha
Viswanatha
Technical Product Manager
Vail Systems
Swetha Viswanatha is a Product Leader focused on building AI-powered telecommunications systems that help businesses automate and scale real-world interactions. She currently leads product development of Telekit at Vail Systems. Her work centers on integrating conversational AI with telephony SaaS solutions for scheduling, customer support, and workflow automation through intelligent agents. Previously, she worked at Ford Motor Company as a Design & Release Engineer, leading front seat development on the Ford Expedition. This automotive experience shaped her systems-thinking approach to building dependable, production-grade products. She holds engineering degrees from the University of Michigan–Ann Arbor and Northwestern University.
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28 October 2026 13:30 - 14:00
The product manager as an artist
What if product management is not just a discipline of strategy, execution, and prioritization but a creative practice? Artists begin with ambiguity. They work within constraints, make choices without knowing exactly how the final piece will look, respond to feedback, and continually refine their work. Product managers do much the same: navigating incomplete information, technical limitations, customer needs, and business realities to create something that didn't exist before. In this interactive session, we’ll explore what product managers can learn from artists and musicians. We’ll examine the blank canvas as a metaphor for discovery, composition as a model for product strategy, negative space as the discipline of deciding what not to build, and iteration as the path from experimentation to excellence. Participants will rethink how they approach ambiguity, creativity, constraints, and collaboration. Discover that great product management may be less about managing what gets built and more about the art of creating what comes next.