Swetha Viswanatha is a Product Leader focused on building AI-powered telecommunications systems that help businesses automate and scale real-world interactions. She currently leads product development of Telekit at Vail Systems. Her work centers on integrating conversational AI with telephony SaaS solutions for scheduling, customer support, and workflow automation through intelligent agents. Previously, she worked at Ford Motor Company as a Design & Release Engineer, leading front seat development on the Ford Expedition. This automotive experience shaped her systems-thinking approach to building dependable, production-grade products. She holds engineering degrees from the University of Michigan–Ann Arbor and Northwestern University.