19 November 2025 10:15 - 11:00
Panel | Selling the sale: Getting enterprise buyers to trust a free trial when procurement says no
Free trials are a PLG cornerstone that rarely survive contact with enterprise procurement. Security reviews, legal sign-off, and misaligned buyer-user relationships all get in the way. This panel features operators who have designed self-serve motions that actually work inside complex buying processes.
Panelists share how they structured trials to clear compliance hurdles, managed tension with sales teams who see self-serve as competition, and identified which enterprise segments are simply not a fit for a self-serve entry point.
Attendee takeaways
- Trial structures that have cleared enterprise security review without killing the self-serve experience
- How to design the handoff between self-serve and enterprise sales so neither undermines the other
- Which enterprise segments are genuinely unsuitable for self-serve and how to route them without losing the deal