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Nick
Walden
Product Operations Manager
Link Logistics
Nick Walden leads the Salesforce platform at Link Logistics, overseeing the CRM and operational systems for the largest last-mile logistics real estate and warehousing portfolio in the United States. Working closely with cross-functional teams, customers, and stakeholders, he delivers technology solutions that improve efficiency, scalability, and performance across the organization. With deep expertise in Salesforce, Yardi, and workflow automation, Nick focuses on enabling data-driven decision-making and modernizing how industrial real estate operates through cutting-edge platforms and integrated digital tools.
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18 November 2026 10:15 - 11:00
Panel | Trust the machine: Getting enterprise buyers to adopt AI features when procurement and compliance say no
Piloting an AI feature is easy. Getting it past security review, a risk-averse legal team, and a compliance function that has never seen a model card before is where most enterprise AI rollouts stall. This panel brings together product leaders who have moved AI capabilities from demo to default inside large, regulated organizations, and asks what actually changed procurement's mind. Expect a candid look at the objections that keep coming up (data residency, model transparency, "who is accountable when it's wrong"), and the specific tactics, documentation, and internal allies that got AI features signed off rather than shelved. Attendee takeaways: - The real objections: What compliance, legal, and security teams are actually pushing back on when an AI feature reaches procurement, and why "it works in the demo" isn't enough. - Building the paper trail: What documentation, audit evidence, and model transparency buyers now expect before they'll sign off. - Internal champions: How to identify and equip the person inside the buyer's org who will fight for your feature when you're not in the room.