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Priya
Harish
Director of Product Management & AI
ADP
Priya Harish is the Director of Product Management & AI at ADP, where she leads the development of AI-powered products and digital experiences that deliver value for businesses and end users alike. With a background spanning product leadership and management consulting, she combines strategic thinking with hands-on execution to build products that solve complex customer problems at scale. Prior to joining ADP, Priya was a Senior Engagement Manager at McKinsey, where she specialized in product management and led large-scale digital transformation initiatives across industries. Known for her ability to align cross-functional teams across product, engineering, design, and analytics, she is passionate about building customer-centric products, defining clear product strategies, and leveraging AI to create meaningful business impact.
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19 November 2025 10:15 - 11:00
Panel | Selling the sale: Getting enterprise buyers to trust a free trial when procurement says no
Free trials are a PLG cornerstone that rarely survive contact with enterprise procurement. Security reviews, legal sign-off, and misaligned buyer-user relationships all get in the way. This panel features operators who have designed self-serve motions that actually work inside complex buying processes. Panelists share how they structured trials to clear compliance hurdles, managed tension with sales teams who see self-serve as competition, and identified which enterprise segments are simply not a fit for a self-serve entry point. Attendee takeaways - Trial structures that have cleared enterprise security review without killing the self-serve experience - How to design the handoff between self-serve and enterprise sales so neither undermines the other - Which enterprise segments are genuinely unsuitable for self-serve and how to route them without losing the deal