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Samuel
Flamand-Gloyne
Head of Product
Connells Group
Sam Flamand-Gloyne is a senior product and technology leader with over 20 years of experience across B2B, B2C and C2C businesses. Having held leadership roles at eBay and Yahoo!, he brings broad experience across e-commerce, marketplaces, online advertising, payments, fulfilment, media and digital platforms. Combining strategic thinking with hands-on execution, Sam has worked across a diverse range of technologies and industries, building and leading products that serve complex customer and business needs.
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02 December 2026 15:30 - 16:15
Panel | Growth mechanics for the AI era: Activation and conversion when self-serve meets sales-assist
Activation and conversion look different when the product itself is AI-native, and different again when self-serve has to coexist with a sales-assisted motion. This panel reframes classic growth mechanics for that reality. Expect a candid look at where self-serve wins, where sales-assist is still necessary, and how leading teams are drawing that line without confusing the buyer. Attendee takeaways - How AI changes activation and onboarding, not just the product itself - A practical way to decide where self-serve stops and sales-assist starts - What to measure differently in an AI-native growth funnel