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September 04 & 05, 2024
San Francisco Marriott Marquis
780 Mission Street
San Francisco

Agenda

Join us a we unveil the future of product operations with groundbreaking keynotes, breakouts and panel discussions.

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What's on

September 4
September 5
September 4
September 4
08:00
Main stage
Welcome breakfast & registration
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09:00
Main stage
Chairperson opening remarks
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09:15
Main stage
Product operations in a platform organization: the good and the bad
Ilaria Caputo, Director of Product Operations, Electronic Arts
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09:45
Main stage
Panel: Data-driven product operations - leveraging analytics to make better decisions
Silky Raj, Senior Product Operations Manager, LinkedIn
Miles Monaghan, Head of Product & Solutions, NetSpring
Shashank Bharath, Lead, Product Operations Manager, Pinterest
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10:30
Main stage
Coffee break
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11:00
Main stage
RD Station case study: Identifying how product interventions leverage positive business results
Eduardo Magalhães, Head of Product Operations, RD Station
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11:30
Main stage
Interactive roundtable discussions
Sean Robbins, Senior Product Operations Manager, Games, Google Play
Eduardo Magalhães, Head of Product Operations, RD Station
Pengqian (Claire) Chen, Product Operations Manager, Uber
Shashank Bharath, Lead, Product Operations Manager, Pinterest
Yifan Wang, Global Head of Operations, Firework
Nikki Bown, Product Operations Manager, Zapier
Aanchal Jain, Senior Product Operations Manager, Uber for Business
Wei-Sean Chan, Senior Product Operations Manager, Twitter
Conria D'Souza, Ex - Senior Product Operations Manager, Robinhood
Emilia Malachowski, Product Operations Manager, Verkada
Silky Raj, Senior Product Operations Manager, LinkedIn
Bianca Okafor, Product Operations Lead, Netflix
Karen Pfeifer, Senior Vice President, Enterprise Data, Audacy, Inc.
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12:30
Main stage
Lunch
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13:30
Main stage
Building a product feedback system
Srinath Kotela, Vice President - Senior Technical Product Manager, JPMorgan Chase & Co.
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14:00
Main stage
Elevating product operations: from good to great
Yifan Wang, Global Head of Operations, Firework
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14:30
Main stage
Panel: Collaborating across teams - how product operations can bridge the gap
Aanchal Jain, Senior Product Operations Manager, Uber for Business
Wei-Sean Chan, Senior Product Operations Manager, Twitter
Emilia Malachowski, Product Operations Manager, Verkada
Samantha George, Senior Project and Program Manager, Pinterest
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15:15
Main stage
Closing remarks
Yifan Wang, Global Head of Operations, Firework
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September 5
08:00
Main stage
Welcome breakfast & registration
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09:00
Main stage
Chairperson opening remarks
McKenzie Thomas, Former Director of Operations, Monetization Products
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09:15
Main stage
Making space for decision discourse
Chris Butler, Staff Product Operations Manager, GitHub
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09:45
Main stage
Mastering the product quality puzzle: leveraging GenAI to exceed user expectations
Brett Caplan, Director of Product, unitQ
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10:15
Main stage
Coffee break
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10:45
Main stage
Amplifying customer feedback with AI and automation
Nikki Bown, Product Operations Manager, Zapier
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11:15
Main stage
Attract, build, and empower: unlocking the secrets to hiring, onboarding, and retaining your dream team
Conria D'Souza, Ex - Senior Product Operations Manager, Robinhood
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11:45
Main stage
The four A's of data product launch
Karen Pfeifer, Senior Vice President, Enterprise Data, Audacy, Inc.
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12:15
Main stage
Panel: Navigating career change and growth in product
Bianca Okafor, Product Operations Lead, Netflix
Maheen Abbasi, Product Operations Lead, Membership, Uber
Ilaria Caputo, Director of Product Operations, Electronic Arts
Yifan Wang, Global Head of Operations, Firework
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13:00
Main stage
Lunch
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14:00
Main stage
Interactive roundtable discussions
Sean Robbins, Senior Product Operations Manager, Games, Google Play
Eduardo Magalhães, Head of Product Operations, RD Station
Nikki Bown, Product Operations Manager, Zapier
Pengqian (Claire) Chen, Product Operations Manager, Uber
Conria D'Souza, Ex - Senior Product Operations Manager, Robinhood
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15:00
Main stage
Coffee break
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15:30
Main stage
From concept to launch: the power of product lifecycle
Smriti Motwani, VP Operations, Product & Engineering, Palo Alto Networks
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16:00
Main stage
'Product Ops Certified' taster session. A lesson on product ops benchmarking: leveraging data and metrics to drive continuous improvement
Chris Butler, Staff Product Operations Manager, GitHub
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16:55
Main stage
Closing remarks
McKenzie Thomas, Former Director of Operations, Monetization Products
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17:00
Main stage
Networking & happy hour supported by Product-Led Alliance
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