In today's fast-paced world, quality is the new KPI! It is how you boost retention and drive growth. Quality can be a bit of a puzzle, but here's a secret - it's all about meeting and exceeding user expectations. Learn how to implement an actionable framework to define, measure, and boost product quality across your organization. Discover how to leverage the power of AI to automate quality at scale and how to objectively evaluate solutions to avoid getting cut in the GenAI buzz. In this talk, Brett will address the following pain points: - Manual work is needed to collect siloed and unstructured user data from dozens of channels. - Turning data into actionable insight is a time-consuming and inaccurate process. - A lack of reliable insights is an obstacle to prioritizing product initiatives based on impact. - With so many AI-first solutions claiming to be game changers for your organization, selecting the right one is challenging. Key takeaways: - What is quality and why it matters - How to measure product quality - How can AI transform the way you build products and launch new features - How to properly evaluate and select the right GenAI solution for your needs