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Julie
Lam
Former Head of Product Operations
Zoom
Julie Lam is a seasoned Product Operations leader with 20+ years of experience scaling product and GTM systems at high-growth tech companies. At Zoom, she partners with executive leadership to operationalize product strategy, streamline cross-functional execution, and drive scalable frameworks that accelerate growth. Julie brings a systems-thinking approach to Product Ops—focused on clarity, alignment, and delivering impact at scale.
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22 September 2025 13:00 - 13:30
Shipping smarter: AI-powered workflows that actually save time
There is no shortage of AI tools promising to transform the way product teams work. But cutting through the noise to find what actually saves time rather than simply adding another layer of complexity is harder than it sounds. This session is laser-focused on practical application: the specific AI-powered workflows and tools that product ops teams are using right now to ship faster, reduce friction, and free up time for the work that matters most. Expect honest assessments, real examples, and actionable takeaways you can bring straight back to your team.
23 September 2025 10:00 - 10:30
Fireside | Managing cross-functional stakeholder expectations
Join experienced Product Ops leaders as they delve into the "Product Ops Trifecta": communication, problem-solving, and strategic thinking. Discover how to effectively communicate across teams and stakeholders, tackle complex challenges with creative solutions, and align product ops initiatives with overarching business goals. Gain valuable insights and practical strategies to elevate your Product Ops skillset and drive success for your organization. Key takeaways: - Master effective communication strategies for diverse audiences. - Develop strong problem-solving skills to navigate complex challenges. - Align product operations initiatives with strategic business goals.