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Julie
Lam
Former Head of Product Operations
Zoom
Julie Lam is a seasoned Product Operations leader with 20+ years of experience scaling product and GTM systems at high-growth tech companies. At Zoom, she partners with executive leadership to operationalize product strategy, streamline cross-functional execution, and drive scalable frameworks that accelerate growth. Julie brings a systems-thinking approach to Product Ops—focused on clarity, alignment, and delivering impact at scale.
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22 September 2025 09:45 - 10:30
Panel | Breaking down silos: Cross-functional collaboration in practice
Ask any product ops leader what keeps them up at night and silos will feature somewhere near the top of the list. Disconnected teams, duplicated work, decisions made in isolation. The cost of poor cross-functional collaboration is enormous, and fixing it is rarely straightforward This panel brings together product ops leaders from a range of organizations to share what's worked, what's failed, and what they wish they'd known sooner about getting teams to work together effectively. Expect candid conversation, diverse perspectives, and practical ideas you can take back to your own organisation.