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Karyn
Gladstone
Director Product Operations
Thumbtack
Karyn is a hands-on product operations leader at Thumbtack, known for building high-performing teams and aligning cross-functional efforts around clarity and execution. With a background spanning product, programs, and operations, she thrives in ambiguity—bringing structure, metrics, and momentum to complex challenges.
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16 September 2025 16:00 - 16:30
Panel | Building product operations from scratch
Standing up a Product Ops function isn’t just about tools and templates it’s about earning trust, proving value, and aligning with the org’s unique rhythm. In this panel, leaders who’ve built Product Ops from the ground up share what worked, what didn’t, and how they approached the early days from setting scope and priorities to navigating resistance and driving adoption. You’ll walk away with practical advice on how to: → Identify the highest-leverage areas to focus on. → Build credibility with product and cross-functional teams. → Lay a foundation that scales as the company grows.