Lori Shannon is a seasoned leader with over 20 years of experience in technology, process management, and program leadership. Currently serving as the Sr. Director of Product Operations at Salesforce, Lori drives operational and technical changes within the product group. She previously led as Sr. Director of Technical Program Management, overseeing data cloud and tableau analytics. Lori's expertise spans business strategy, project management, and process improvement, underpinned by a strong technical acumen.