In this session, we’ll break down how product ops professionals can build real influence without formal power by earning trust, showing up with clarity, and knowing when to push. Learn how to become a connective force across product, engineering, and leadership. Key takeaways: → Lead with respect by investing in relationships and recognizing others’ expertise. → Listen with curiosity to ask better questions, surface what’s unsaid, and simplify the complex. → Connect the dots by combining team feedback, research, and data and seeding the conversations that need to happen, even when they haven’t started yet. → Disrupt with care when urgency demands it, backed by trust and a deep understanding of context Whether you're smoothing friction or pushing for change, this session helps you lead from the middle with confidence and credibility.