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Karan
Chaudhri
Product Director
Ford Credit
As a Product Director at Ford Credit, Karan is responsible for leading the product vision, strategy, and execution for the consumer financing experience across Ford's digital platforms. With over 15 years of professional experience in eCommerce and consulting, Karan has a proven track record of delivering customer-centric solutions that drive growth, retention, and loyalty.
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25 June 2025 09:15 - 09:45
Beyond top-down: Empowering teams for sustainable transformation
Traditional top-down decision-making often falls short in enabling organisations to thrive. This session explores how adaptive leadership and team empowerment fuel lasting change and prevent change fatigue. This presentation will delve into strategies for dismantling silos, fostering cross-functional collaboration, and reducing change fatigue through shared ownership. Attendees will gain actionable insights on creating a responsive, resilient organisation where empowered teams drive innovation and transformation, ultimately achieving sustainable growth and a culture of continuous improvement.