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Sanjana
Arun
Senior Product Leader
eBay
Sanjana leads AI-powered Search and Advertising systems at eBay, where she shapes how visibility, relevance, and monetization are allocated across large-scale marketplaces. Her work focuses on designing AI systems as decision engines - where ranking, retrieval, and personalization models drive marketplace dynamics and user behavior at scale. As an Ambassador for Product-Led Alliance, Sanjana challenges AI product orthodoxy with data-backed contrarian perspectives: why smarter AI sometimes loses users, how agentic systems will unbundle product surfaces, and why classic PLG metrics break with AI-native products. Sanjana actively speaks at global conferences on AI/ML Product topics and has been featured at Grace Hopper, Women In Tech and ProductWorld, with work published on Mind the Product and Product Led Alliance websites. Her focus: translating ML innovations into AI products users trust, not just AI products that impress.
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08 July 2026 10:00 - 10:30
Activation flow roast: Fixing the journey from signup to “aha”
Walk through a real product journey from signup to the “aha moment.” Together with the audience, identify friction points, missed opportunities, and activation blockers. Experts propose fixes and experiment ideas live, showing how small changes can dramatically improve user activation.